Built for the CALL-E Hackathon · Devpost
CounterCall
CALL-E phones the government counter, survives the hold, and tells you what to bring.
nobody has said this yet
→
a clerk said it, on the record
Jakarta · Indonesia
The one decision
It refuses
to guess.
A checklist that is 70 % right is more dangerous than none, because it gets acted on.
The errand
Sent home for
a photocopy.
The page says bring KTP, KK, paspor lama. Not that the family card must be original, or that you must book first.
Imigrasi Jakarta Selatan
→ one morning, lost
The solution
One call.
Seven typed fields.
countercall — call.mjs
$ call.mjs --office imigrasi-jaksel \
--procedure "perpanjangan paspor" --live
originals_or_copies originals
appointment_required yes
clerk_certainty unsure
Seven typed fields a program can act on — not a transcript to interpret.
output pending the first real call
Architecture
Two refusals before the phone rings
Verification
The whole input
space, not samples.
11,520
contract cases verified
8 / 8
CALL-E error codes routed
1
real defect the sweep found
p50 / p95 pending the benchmark
The frozen frame
It could have
guessed.
The clerk did not know the fee. So we do not say.
An unknown fee costs one question. An invented one costs the trip.
Kantor Imigrasi Jakarta Selatan
perpanjangan paspor
schema illustration
not a call recording
- KTP asli
- Kartu Keluarga asli
- paspor lama
DocumentsOriginals
Fee
PaymentCash
AppointmentBook first
"Untuk biayanya saya kurang tahu, nanti ditanyakan di loket saja."
Informational, not legally binding.
The constraint
The callee never
opted in.
Consent
It says what it is, then asks. "No" ends it.
Once a day
One idempotency key per office, per day.
Never infer
A human read it off the office's own page.
The contribution
A procedure library,
not an app.
skills/countercall/
SKILL.md agent contract
references/safety.md consent, rate limits
scripts/contract.mjs pinned result schema
data/offices.json sourced numbers
Goals are owner-scoped, so we ship the spec and the client — publish your own copy.
office count pending
The ask
Add one office
in your city.
Add one sourced number. The counter you dread becomes a call you never make.
CALLE-AI/awesome-phone-call-agents